> For the complete documentation index, see [llms.txt](https://docs.metawire.cloud/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.metawire.cloud/docs/introduction/faq.md).

# FAQ

### General FAQ

<details>

<summary><strong>What features does the service offer?</strong></summary>

Our service provides features such as hosting blockchain nodes, cost-effective and stable services, support for cryptocurrency payments, easy user login (compatible with Web3 wallets), and KYC-free registration.

</details>

<details>

<summary><strong>What security measures does the service have in place?</strong></summary>

We own a dedicated data center and offer a privacy-centric cloud service. Nodes are unmanned, and external SSH access is restricted to enhance security.

</details>

<details>

<summary><strong>What are the benefits of hosting blockchain nodes?</strong></summary>

Hosting blockchain nodes enables users to easily participate in the network and contribute to block generation, thereby improving network decentralization and security.

</details>

<details>

<summary><strong>Why is using a carbon-free data center important?</strong></summary>

Utilizing a carbon-free data center reduces environmental impact, emphasizing sustainability. The use of renewable energy minimizes the ecological footprint.

</details>

<details>

<summary><strong>Why is privacy important?</strong></summary>

Privacy is essential for safeguarding user data and ensuring the confidentiality of personal information. In the blockchain context, both transaction transparency and privacy are crucial.

</details>

### Technical FAQ

<details>

<summary>Do i use wallet-connect ?</summary>

Yes. We support Wallet-Connect integration. (v2 and v3)

</details>

<details>

<summary>Do i connect metamask via mobile browser?</summary>

Yes! We are also compatible with mobile browsers, and we have confirmed connectivity through the internal browser within the wallet. We specifically support Trust Wallet and MetaMask, allowing users to connect seamlessly.

</details>

<details>

<summary>If the payment transaction does not meet the deadline of the previous countdown timer, what happens?</summary>

If the payment transaction does not meet the deadline of the previous countdown timer, a verification period of 3 to 7 business days will be provided. The node will transition to offline processing if settlement processing is not completed during this period. These processes may involve significant incidents. To ensure awareness, notifications can be set up to receive emails 3 days and 1 day before the expiration date.

</details>


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